StartupScaleStory
StartupScaleStory

Free & Fast: Estimate your PR timeline and readiness score — private, fast, and free.

Knowledge Base

Common Questions

Quick answers about assessments, plans, and security.
No fluff, just facts.

01

Assessment

What is a PR-readiness assessment?
It’s a structured evaluation of your startup across core pillars (team, traction, market, product, and ops) to estimate your readiness for public relations and visibility efforts that investors and partners expect.
Do I need a pitch deck to submit?
No. You can start with our form. A deck helps, but it’s not required for the initial scan. We focus on raw signals first.
How long does it take?
The quick scan takes about 8–12 minutes. The full report is generated instantly after submission.
02

Scores & Results

What do the pillar scores mean?
Each pillar is scored on a calibrated 0–100 scale. You’ll also see qualitative tags highlighting strengths and risks with recommended next steps.
Can I export the results?
Yes. Pro and Team plans include a one-click PDF export suitable for sharing with stakeholders, lawyers, or designated organizations.
Do benchmarks compare us to similar startups?
Yes. We compare within stage and sector cohorts (e.g. Pre-seed AI) to keep benchmarks relevant and fair.
03

Pricing & Billing

Is there a free plan?
Yes. You can run one quick scan per month on the Free plan. It gives you the high-level score but hides detailed breakdowns.
Can I switch between monthly and yearly?
Absolutely. You can change anytime. Yearly plans include two months free and lock in your rate.
Do you offer accelerator discounts?
Yes. Contact us with your program details for partner discounts or site-wide licenses for your cohort.
04

Teams & Roles

Can multiple teammates collaborate?
Yes. Team plan includes role-based access and a shared workspace for submissions so everyone sees the same data.
Can I add external reviewers?
You can invite read-only reviewers via secure links on Pro and Team plans. Perfect for advisors.
05

Privacy & Security

How do you secure our data?
We use encryption in transit and at rest, RBAC for access, scoped API keys, and audit trails in admin. We treat your data as confidential.
Do you sell or share our data?
No. We don’t sell customer data. Aggregate analytics (anonymized) may be used to improve global benchmarks.
Where can I read the full policy?
See our Privacy Policy footer link for details on retention, processing, and deletion rights.
06

Account

How do I delete my account?
You can request deletion from your dashboard settings or email support. We soft-delete immediately and permanently purge within 30 days.
I can’t sign in. What should I do?
Reset your password from the Sign In page. If the issue persists, contact support with your registered org email.

Still have questions?

Our team is composed of founders and operators. We're happy to help.

Contact Support